Contact

 
Sales & Billing
 
Support
  • Phone: (800) 876-4109 ext 2
  • Hours: FarApp’s support hours are 8am to 6pm Pacific Time, Monday through Friday, excluding U.S. holidays.
  • Phone Support Policies: Please make sure to open a support ticket (see “Open Support Tickets” below) prior to calling our Phone Support line. If you are not immediately directed to an Operations Associate, please leave a voice mail with your name, email, number and the case number for the ticket you are calling regarding. We will respond to you via phone or the ticket as soon as our next Operations Associate is available.
  • Support Policies: For information regarding support policies, please reference our Support Policies page.
  • Scheduled Phone Support Call: We always recommend to schedule phone support calls so we can assign the appropriate party and make the session the most effective. To schedule a call with us, please use the following link: https://calendly.com/farapp/phone-support Scheduled calls cannot be used to accelerate support. Please see https://support.farapp.com/hc/en-us/articles/231343508-Support-Policies for more information.
  • Open Support Tickets: You can open support tickets at https://support.farapp.com/hc/en-us/requests/new; this is the best method to reach support. You can reply to support tickets via email.
  • Review Support Tickets: You can review your support tickets at https://support.farapp.com/hc/en-us/requests
 
Priority Support (Paid Option)
 
Professional Services/Estimates
 
FarApp for SuiteSuccess

If you prefer, you can submit an inquiry by filling out the form below. Once submitted, you will receive an automated response that your inquiry has been processed. You can expect to hear back from our sales staff within 24 hours. Note to current subscribers, please post a Support Ticket instead of using this inquiry form. 

(Please check your e-mail for the automated response, to be sure that it doesn’t get caught in your spam filter. Both the automated response and the “live” response will be from FarApp.com.)

Benefits of Using FarApp:

Flawless integration with Netsuite
Experienced and dedicated customer service team
Low-cost, monthly fee
Unsurpassed, flexible and high-end functionality